Frequently Asked Questions

Yes - at collection we require a valid Victorian Driver's Licence plus a proof of address document dated within the last 3 months (e.g. phone bill, bank statement or utility bill). Both can be shown on your phone.

If someone else is collecting on your behalf, just let us know beforehand, and they'll need to bring their own Victorian ID and satisfy all above requirements.
We won't release equipment booked under your name without express written or verbal approval.

For full details, see our ID Requirements page.

If you need to change your dates, contact us as soon as possible. Changes depend on availability, but we’ll do our best to help.

Yes! We offer discounts on multi-day (up to 2 week) hires. This rate is auto-calculated by our booking software for you online.

We can also arrange long-term hire contracts, with great savings over 3, 6, 12 or 24 month periods. This is great for venues which need a managed, hassle free rental experience. Check out our long term hire page here.

We accept online card payments via our website checkout. If you need a different payment method for a corporate invoice, contact us and we’ll help.

All equipment hires require a refundable security deposit (bond). This is to cover loss or damage and is returned after the equipment is checked back in with no issues. The bond amount is equivalent to the cost of your hire or $300, whichever is greater.

Booking online is easy via our website www.bounceaudio.com.au. Just choose your dates, add gear to your cart, and checkout. If you’re not sure what you need, send us an enquiry and we’ll help you build the right setup.

There is no minimum hire period but our minimum hire rate is our overnight/day rate as listed on the website.

Yes, contact us as soon as you know you need an extension. Extensions depend on availability and upcoming bookings, and will incur an additional cost.

Yes! Our hire rates are based on an overnight rate, and there is no minimum hire period, unlike other rental houses.

Yes, same-day pickup or delivery can be available depending on stock and timing. Contact us ASAP and we’ll confirm what we can do.

We’re open 10am–6pm during the week and 10am-5pm on Saturdays.
Check our website or Google for the latest hours, especially on public holidays.

Delivery pricing depends on your suburb, timing, and the size of the hire. Send us your address and hire list and we’ll quote your hire with delivery included.

201 Chapel St, Prahran. (Hours listed on our site & on our Google)

Yes, we offer delivery and pickup across Melbourne. Delivery availability and fees depend on location, timing, and what’s being hired.

Yes, you can pick up and return from our Prahran location during opening hours. We’ll help load your car if needed.

Yes, in most cases. Please get in touch with us prior to the delivery date.
There may be additional fees should we need additional staff or time to load in equipment to venues with accessibility restrictions.

While we mainly focus on DIY / plug-and-play hires, we're more than happy to help install & packdown, or assist on more complicated events. It's best to get in touch with us to confirm availability & staffing - a good place to start is our Custom Quotes page.

We service Greater Melbourne. Pickup is from Prahran, and delivery is available across Melbourne (subject to availability).

Yes, we’re happy to help load the gear into your car at pickup.

Yes, we have a large inventory of professional DJ equipment including Pioneer CDJs and mixers available for hire. Tell us what you’re used to playing on and we’ll match you to the right setup.

All our Pioneer CDJs are up to date and come with USB connectivity, so you can plug in your Rekordbox formatted USB and play away. We can also provide cabling should you wish to connect your computer directly to the CDJs.

Yes, we hire out DJ controllers. Our range is always changing, but our most popular model to date is the XDJ-RX3 all-in-one DJ controller.

Yes, we hire projectors and screens for presentations and events. Tell us your room size, lighting, and audience size and we’ll recommend the right setup.

We stock a range of party lights, wash lighting, and effect lighting all available for hire in Melbourne.

We have a range of haze and smoke machines available for rent with no minimum hire period. All units include a full tank of smoke fluid on collection. We also have extra smoke fluid available for purchase.

Yes, we hire Technics turntables. Availability depends on dates, so book early (especially on weekends).

We have packages dedicated to simple speaker & microphone setups, but we can also recommend what sort of setup you will need in your space.

Yes, you can hire single items, but we often recommend packages because they’re better value and include everything you need.

Yes, we offer DJ packages that bundle CDJs, a mixer, and the right accessories so you’re not piecing it together.

PA hire is speakers and sound reinforcement (for music, speeches, etc.). DJ equipment hire is the gear a DJ uses to play (CDJs/turntables/mixers/controllers). If you’re not sure what you need, tell us what you’re doing and we’ll guide you.

Yes, we hire microphones and can bundle them with your speaker hire. Tell us whether it’s for speeches, vocals, or announcements and we’ll recommend the right mic.

Yes, subwoofers are available and make a big difference for music (especially dance floors). Ask us what you’re doing and we’ll recommend the right pairing.

Our packages are designed to be plug-and-play and include what you need to get going (speakers, stands where relevant, and cabling). If you’re unsure, tell us your event details and we’ll confirm the exact kit.

Yes, we offer curated packages for different event types, so you can hire everything you need without building it item-by-item.

Yes, most setups allow you to connect a phone, laptop, or DJ gear. Tell us what device you’re using and we’ll include the right cable/adaptor.

Some of our speakers/setups support Bluetooth, but we usually recommend a wired connection for reliability (especially for speeches, weddings and DJ's). Ask us what you’re doing and we’ll guide you.

We can include power boards & extension leads at your request. Simply reach out when collecting your equipment and we can supply cabling at no additional charge.

Bounce Audio is DJ-owned and focused on professional-grade, well-maintained gear with real support. We make it simple to get the right setup, with plug-and-play packages and help when you need it.

We often do equipment hire for school and community gigs. Whether you're having speeches and need high-quality audio, having a party or disco, we have everything you need to run your event with success.

We provide audio, lighting & DJ systems for store openings, activations and promotional nights all across Melbourne. Simply get in touch and we can provide a tailored quotation to your event space.

Yes, tell us your event type, guest count, venue, and what you’re trying to achieve (music, speeches, DJ set, etc.) and we’ll recommend the right setup.

We cater for everything from small parties to weddings, corporate events, DJ gigs, and long-term venue hire. If you tell us your event type and size, we’ll recommend the best setup.

We can cater for larger events depending on the requirements. Contact us with your brief and we’ll confirm what we can supply (or advise the right approach).

Yes, we supply AV for corporate presentations including speakers, microphones, and projectors. Tell us your venue and requirements and we’ll recommend the right kit.

Yes, we offer multi-day hires. Pricing depends on dates and what you need. Add your dates online or contact us for a tailored quote.

Yes, we offer long-term hire for venues and businesses needing reliable audio or DJ setups. Tell us what you run (bar/club/restaurant/fitness studio) and we’ll build a plan.

Yes, we hire PA systems for parties of all sizes. Tell us your guest count and venue type and we’ll recommend the right speakers and add-ons.

It depends on the space, indoors vs outdoors, and what you’re using it for (music only vs speeches). Tell us your guest count and venue and we’ll recommend the right setup.

Yes, we have battery-powered options for outdoor events. Tell us how far you are from power and how long you need the system running.

Yes, we hire simple plug-and-play setups for house parties. Tell us your space and guest count and we’ll recommend a setup that won’t overwhelm the room but still sounds pro.

Yes, we hire wireless microphones suitable for speeches and ceremonies. Tell us the venue layout and we’ll recommend handheld or lapel options.

Yes, we hire speakers and full wedding audio packages for ceremonies and receptions. Tell us your venue and guest count and we’ll recommend the right setup.

Yes, birthdays are one of the most common hires. Tell us the vibe and the space (home/backyard/function room) and we’ll recommend the right setup.

If you need to cancel, contact us as soon as possible. Cancellation terms depend on how close you are to the hire date and whether the gear has been reserved or prepared.

Please see our Terms & Conditions for more information.

If equipment is returned damaged, you may be charged for repair or replacement depending on the issue. We’ll always assess fairly and talk you through it.

Please see our Terms & Conditions for more information.

We charge a late fee for any equipment not returned on the agreed date. Please contact us immediately should you need to delay the return of your hire and we can discuss your options.

Please see our Terms & Conditions for more information.

We take a fully refundable security deposit for any cleaning fees, missing cables etc. This covers 99% of instances.

Should equipment be damaged or stolen whilst in your possession, you are fully liable for the replacement or repair of the equipment.

Please see our Terms & Conditions for more information.

Should hire equipment be lost or stolen in your possession you are fully liable for the replacement cost of the equipment.

Please see our Terms & Conditions for more information.

Yes, we provide simple setup guidance and can talk you through it. Our gear is designed to be plug-and-play, and support is available if you get stuck.

Call us, we’re known for helping in the moment. We’ll troubleshoot fast and do everything we can to get you back up and running.

If we are closed please send an email to SHOP@BOUNCEAUDIO.COM.AU describing the issue and please include your phone number so we can get in contact.

Yes, support is available if you need help setting up or if something isn’t working as expected.

Yes, we run a hire service and also sell gear through our shop. Availability varies by product, so check the website or contact us.